Refund policy

At Longchamp Office, we are committed to delivering products of the highest quality. If for any reason you are not completely satisfied with your purchase, we are here to assist you.

Returns
You may request a return within 7–14 days of receiving your order. To be eligible, items must be:

  • Unused and in original condition
  • With all tags and original packaging intact

Please note that items showing signs of wear or damage may not be accepted.

Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, your refund will be processed within 5–7 business days via your original payment method.

Exchanges
We currently offer exchanges for defective or damaged items only. If you wish to exchange, please contact our support team.

Non-returnable items

  • Final sale or promotional items
  • Gift cards

Return shipping
Customers are responsible for return shipping costs unless the item is defective or incorrect.

Contact
For any return or refund inquiries, please contact us at:
[support@longchampoffice.com]